Privacy Policy

Last updated: April 2026

Welcome to Cortex Legal Experts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out contact forms or our intake form
• Communicate with us through our AI chat widget
• Create an account or subscribe to our services
• Contact us for support or inquiries

The types of information we may collect include:

• Personal Information: Name, email address, phone number, and professional credentials
• Case Details: Information about legal cases, medical conditions, and expert requirements submitted through our forms or chat
• Communication Data: Messages and interactions through our AI chat system
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Match law firms and legal professionals with qualified medical experts
• Facilitate communication between parties involved in expert matching
• Follow up on inquiries and provide customer support
• Improve our services and website functionality
• Send administrative information and respond to your questions
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

HIPAA Compliance

Cortex Legal Experts is committed to maintaining HIPAA compliance for all case-related information. We implement appropriate administrative, technical, and physical safeguards to protect the confidentiality and security of protected health information (PHI) that may be shared through our platform. Our expert matching process ensures that sensitive medical information is handled with the highest standards of privacy and security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Ensure website security and prevent fraud

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Case-related information is retained according to applicable legal and regulatory requirements.

Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of certain communications
• Request data portability

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@cortexlegalexperts.com.